| Title |
Evaluation of Traffic Management Status Based on Self-Evaluation by Practitioners |
| Keywords |
traffic management;self evaluation;highway agency;교통관리;자기평가;도로관리기관 |
| Abstract |
During practices of traffic management, the performance achieved was determined by traffic practitioners" ability of decision and knowledge as well as traffic equipments assisting the practitioners. Therefore, sometimes self-evaluations done by the traffic practitioners in a specific traffic organization can be used to indirectly evaluate the traffic management organization. The present paper is to evaluate a specific highway agency using self-evaluations performed among different highway agencies including one Japanese highway agency. The result indicated that the agency is superior to other agencies in characteristics such as performance, activity, preparation for the future, and customer orientation. For more detailed-branch based study, the responders were divided into their belonged branches like headquarter, regional headquarter, maintenance office and research center. The results provided that various deficiencies of traffic management were found and could be improved in the future. |