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Title The Effects of Workplace Violence on Job Satisfaction in Public Hospital Nurses
Authors Jung Young-Mi ; Choi Sun-Ha
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(Cover Date)
Vol.26 No.6(2019-12)
Keywords Public hospitals; Nurses; Workplace violence; Job satisfaction
Abstract This study was conducted to identify the relationship between workplace violence and job satisfaction and the influencing factors to job satisfaction in public hospital nurses. The participants was 143 clinical nurses working at the public hospital. Workplace violence and job satisfaction were measured using a K-WVS@24 and job satisfaction questionnaire, consisting 24 items in a 4-likert scale and 10 items in a 5-likert scale separately. Data was collected using a structured survey from August 1st to 10th, 2017 and analyzed using SPSS 23.0. The mean score of nurses' experience of workplace violence was 1.99±0.48 and job satisfaction was 3.32±0.65. Negative relationship was identified between workplace violence and job satisfaction(r=?.63, p<.001). While job satisfaction was influenced to organizational protective system for workplace violence, experience of psychological and sexual violence from customer, and experience of psychological and sexual violence from supervisor and coworker. Job satisfaction could be explained 43.4% with those factors(F=28.21, p<.001). In order to increase the job satisfaction of public hospital nurses, it is recommend to develop an organizational protective system for workplace violence to reduce experience of psychological and sexual violence from customer, supervisor and coworker.