| Keywords |
Health care needs; Satisfaction with public health center services; Regional health care plan |
| Abstract |
This study was conducted to identify residents’ health care needs and satisfaction with public health center services in a community. Data were collected from 682 adults from June 20 to August 10, 2022 and analyzed with frequency analysis, mean and standard deviation, t-test, ANOVA, scheffe test, pearson's correlation coefficient and multiple linear regression analysis, using IBM SPSS WIN 25.0 program. As a result, 86.8% of subjects had experience in public health care services, and ‘infectious disease prevention and management’ was the most frequently used service. Satisfaction was the highest in ‘mental health’, and the most needed service was ‘emergency medical system’. Residents over 60 years old, middle school graduates or below, unemployed or employed in primary industry, living in the community for more than 30 years, and living in rural areas were most satisfied with public health center services. There were statistically significant correlations between health status and economic status, and between health status and experiences with public health care services. Variables affecting satisfaction with public health center services were occupation, peoriod of residence and experiences with public health center services. In conclusion, public health center should reflect residents’ health care needs on regional health care plan. |