| Title |
A Study on the Satisfaction Differences in Dockless Bike in Suwon City |
| Authors |
김숙희(Kim, Sukhee) ; 이남일(Lee, Nam il) |
| DOI |
https://doi.org/10.12652/Ksce.2020.40.2.0157 |
| Keywords |
스테이션 없는 공유자전거;공유자전거;공유자전거 만족도;지속가능교통;수원시 공유자전거 Dockless bike sharing system;Shared bike;Satisfaction;Sustainable transportation;Suwon's bike sharing system |
| Abstract |
The city of Suwon has introduced a dockless bike for the first time in Korea. In this study, a questionnaire was conducted for citizens to suggest improvement through satisfaction analysis. As a result of the survey, 88 % of respondents awarded the presence of a bike, and 90 % answered positively in terms of bike policy; whereas mature civic ethics showed an low satisfaction. For the purpose of usage, approximately 75 % of users mainly used for commuting, business, shopping, and the connection with mass transit. In the result of the primary means of a trip, a private car was most preferred before operation; However, it was found that mode transition has been actively carried out. This suggests significant implications for implementing sustainable urbanism. Meanwhile, The level of satisfaction significantly differed in the field of payment method, charge, usage guidance and publicity by an occupation and age groups commonly. Satisfaction in bike maintenance was statistically differed by an occupation. Satisfaction in Rental-return and registration procedures showed differences by an age groups. The results of this study will contribute to establishment related policies and to more activate dockless shared bike. |