| Abstract |
The Study is to verify the relations between the store choice behavior and the interior environmental image. the point of view is that the image of store affects the behavior of customers when they choose the store for shopping.
The method used for this study is the library survey for constructing the store choice model, and the field survey for veryfying the model.
The store choice behavior of customers occurs according to the procedure:
environment exposure-developement of cognitive structure-image developing by the emotional response - attitude decision - purchasing. The image of a store is one of the very important elements in marketing stragy. The group which showed the affirmative response to the emvironmental design aspects also showed the high affirmative response to the store image. The group which showed consistent response to the image of store and the image of him/herself showed more affirmative response to the environmental design aspects. Good image to a store affects affirmative attitude of customers, and it consequently the store choice behavior. |