| Title |
A Study on the Planning by the Element of Evaluation for User's Satisfaction in Domestic Pension |
| Authors |
Kim Moon-Yeol ; Park Joon-Woong ; Yeo Joon-Ki ; Choi Moo-Hyuck |
| Keywords |
User's Satisfaction ; Element of Evaluation ; Plan-Characteristics ; Determining Improvement Priorities |
| Abstract |
Lately the pension business is growing up continually every year with the growth of leisure and hospitality culture in its aspects of demand and supply comparing other types of accommodation. However, it shows some problems such as the undifferentiated development by the quantitative growth of the industry or the lake of planning to make the best use of advantages of the pension. Therefore, the study on the basis of these problems chose some representative cases of the pensions by their perculiarity of types and had a satisfaction research for their visitors. The result of this research is as following. First, the result of analyzing the 8 factors shows that the overall satisfaction for the guest room environment was the most important factor. Second, the result of analyzing the satisfaction for the types of architectural characteristic, the indivisual style had more higher satisfaction than the housing complex style and the unshared house style had more satisfaction than the singleness exit and entrance type. Third, the result of figuring out the improvement necessity degree after standardizing the satisfaction by factor and overall satisfaction, the 8 factors were arranged by 'Subsidiary facilities and community facilities’, 'Outside space and other facilities', 'Accessibility', ‘Characteristic of location’ ‘Characteristic of plane figure’, 'Guest room environment', ‘Characteristic of design’ and ‘Characteristic of arrangement’ in order. |