| Title |
Evaluation of Satisfaction and Surrounding Recognition of Guest Room Remodeling in Hotel - Focused on L Hotel in Seoul |
| Authors |
Maeng Keong-Ho ; Jung Moo-Woong |
| Keywords |
Hotel Guest Room ; Remodeling ; Satisfaction ; Surrounding Recognition |
| Abstract |
This study aims to evaluate the satisfaction and the surrounding recognition of guest room remodeling in hotel and to suggest the planning direction of hotel remodeling. This study is composed of four main parts. In the first part as a theoretical review, the concept and the patterns of hotel remodeling, the planning elements which compose hotel guest rooms and the characteristics of the surrounding recognition are reviewed. In the second part as a case-study, 1 type(1Bay Twin) of old guest room and 4 types(1BT, 1BD, 1.5BD, 2BD) of rooms which are renovated in L Hotel, Seoul are selected and the satisfaction and the surrounding recognition of the guest room remodeling by SD(Semantic Differential) method are analyzed. Finally, the correlation analysis between the planning elements and the surrounding recognitions through the synthesis of the analysis are carried out. The following, as a conclusion, should be considered in the planning of guest room remodeling: ①consideration of the guest room's design including the place of indoor equipments in hotel remodeling ②construction of various types' mock-up rooms to reflect of guest's opinion ③installation of a indirect ceiling lighting for solving the guest's dissatisfaction ④harmony of a indoor furniture design and color adapted to various room's sizes. |