Title Integrated Evaluation for Service Quality Level of Maintenance Management System in Building Services
Authors Kwak, Ro-Yeul
DOI https://doi.org/10.5659/JAIK_SC.2017.33.5.37
Page pp.37-82
ISSN 1226-9107
Keywords building services ; maintenance management ; energy management ; service quality level ; integrated evaluation
Abstract The purpose of this paper is to develop integrated evaluation index for service quality level of maintenance management considering additional quality level of energy management in building services and to analyze character of key items affecting quality