| Title |
Evaluation of Resident Satisfaction and Analysis of Factors Impacting Satisfaction in Various Types of Public Rental Housing |
| Authors |
고선주(Ko, Seon-Ju) ; 장은련(Zhang, Enlian) ; 이경태(Lee, Kyung-Tae) ; 김주형(Kim, Ju-Hyung) |
| DOI |
https://doi.org/10.5659/JAIK.2023.39.11.259 |
| Keywords |
Public Rental Housing; Resident Satisfaction; Evaluating factors; Affecting factors; Ordered Logistic Regression |
| Abstract |
Public housing expansion policies have traditionally focused on increasing supply to alleviate housing shortages for those with financial constraints.
However, this approach has inadvertently led to housing inequality among residents, contributing to negative perceptions of public rental housing.
Despite efforts by various stakeholders to understand residents' needs, there remain limitations in providing housing that truly satisfies residents.
This study seeks to identify the key factors influencing the satisfaction of public rental housing residents, enabling housing administrators to tailor
strategies to different types and policy objectives. By analyzing 21 factors, quality, safety, image, environment, and cost were identified as the
main factors significantly linked to positive perceptions. Furthermore, whether the importance of these factors varied across the five types of
public rental housing was examined. Through Ordered Logistic Regression analysis, it was discovered that safety and image were consistently
related to resident satisfaction across all categories. Additionally, a one-way Analysis of Variance revealed that disaster safety and structural safety
hold varying degrees of importance depending on the type of public rental housing. Residents of Happiness Housing prioritized disaster and
structural safety more than other factors. This study's findings offer valuable insights for public housing providers, enabling them to pinpoint areas
for improvement based on housing types and provide policy recommendations to reshape residents' attitudes through customized residential
environment planning, ultimately enhancing satisfaction. |