Title A Study on Area-specific Preference for Openness within Open-Plan Offices
Authors 신정은(Shin, Jeong-Eun) ; 임호균(Lim, Ho-Kyun)
DOI https://doi.org/10.5659/JAIK.2023.39.12.43
Page pp.43-53
ISSN 2733-6247
Keywords Open-Plan Office; Office Areas; Office Space Configuration; Office Design; Preference Survey
Abstract In a changing society, open-plan offices are evolving towards improved configurations, including selectively enclosed spaces. This study explores employee preferences for openness in various areas of open-plan offices. The goal is to provide foundational data for future office design. The study employed a literature review and online surveys. It examined open-plan office concepts and current status via literature, and surveyed employees aged 20 to 50+ in such setups. The survey assessed satisfaction levels with fully open and partially open offices, preferences for spatial configurations, and how general traits influenced preferences. The study's findings yielded several significant conclusions. Firstly, employees demonstrated a higher level of satisfaction with partially open open-plan offices, indicating a tendency towards favoring the presence of some enclosed spaces. Consequently, the pursuit of a balance between personal workspace and communication environment within partially open designs appears crucial. Secondly, among various spaces within open-plan offices, enclosed designs were preferred for specific areas such as private offices, team leader rooms, conference rooms, meeting rooms, small meeting rooms, training rooms, locker rooms, and phone booths. Therefore, there is a need to design spaces requiring authority or confidentiality in a closed manner. Thirdly, variations in preferences for specific spaces based on gender, company type, and the number of office users were observed, emphasizing the importance of considering these differences in the design of open-plan offices. In summary, this study contributes to enhancing the job satisfaction of employees by providing insights for a more gratifying work environment and guiding the future design of open-plan offices towards more effective directions.