| Title |
Questionnaire Development and Survey & Analysisfor the Calculation of the Domestic Industrial Customer Interruption Costs |
| Authors |
Choong-Yeul Park ; Kee-Young Nam ; Chang-Su Huh |
| Keywords |
Industrial Customer Costs ; Customer Cost of Electric Service Interruptions |
| Abstract |
This paper presents summary results of direct interview survey of Korean industrial customers conducted to evaluate the direct and short duration interruption costs resulting from local random electrical supply interruptions. The cost is evaluated using the questionnaires authors designed, which are mainly on the experience or preparatory actions consumers predicted they would take. Economic evaluation of reliability that traditionally takes into account duration and frequency of interruption does not accurately reflect the lost value or economic impacts of industrial customer, especially large size, caused by any kind of interruption. So, to imply the substantial difference in costs incurred by different customer group, the authors apply the international standards, i.e. IEC, IEEE, to the analysis on the interruption costs. |